My Account

Account tools and how to adjust your membership details

Carlos Cabrera avatar Aileen avatar Meg Christman avatar +3
18 articles in this collection
Written by Carlos Cabrera, Aileen, Meg Christman and 3 others
Account Tools

Can I update my shipment frequency and plan size?

Change order frequency -- shipment frequency -- every other month -- change plan size -- box size -- pause shipments
Melissa avatar
Written by Melissa
Updated over a week ago

How can I change my email?

change email - contact info - login help
Meredith avatar
Written by Meredith
Updated over a week ago

Can I customize my box?

Personalize your box -- substitute or swap kinds of fish -- custom options
Melissa avatar
Written by Melissa
Updated over a week ago

How do I change my Box?

Change what's in your order - change plan - change box
Melissa avatar
Written by Melissa
Updated over a week ago

What are Add-ons and Member Specials?

Adding fish - add-ons - fish specials - member deals
Aileen avatar
Written by Aileen
Updated over a week ago

Can I change my order schedule?

Edit ship week -- adjust schedule -- skip an order
Aileen avatar
Written by Aileen
Updated over a week ago

How do I invite others to join Wild Alaskan?

Invite others -- referrals -- refer friends and family -- receive credit!
Aileen avatar
Written by Aileen
Updated over a week ago

How do I change my delivery address?

Change Address - Shipping Address - Update Address
Aileen avatar
Written by Aileen
Updated over a week ago

Giving the Gift of Wild Alaskan

Send a Gift Box - One Time Gift Order - Gifting Fish
Aileen avatar
Written by Aileen
Updated over a week ago

How do I send you a picture?

Using Chat -- Chat help -- Sending a photo
Aileen avatar
Written by Aileen
Updated over a week ago

How do I cancel my subscription?

Cancel membership - deactivate plan - stop subscription - stop orders
Aileen avatar
Written by Aileen
Updated over a week ago