Wild Alaskan Company

long skip - stop orders - take a break - suspend - vacation - wait - hold

Can I pause my subscription?

Return - Resume - Unpause - Start Membership - Restart - Place order

How do I reactivate?

A quick guide for setting up SMS text messaging

How to receive SMS text notifications about your WAC orders!

A step-by-step guide for deactivating your account.      
Cancel Membership - Deactivate Plan - Stop Subscription - Stop Orders - Cancel Box

How do I cancel my subscription?

How can I change my email?

Leave instructions & feedback for your carrier.           

Carrier directions – Package instructions – Notes for Delivery

How do I add specific delivery instructions?

Restart - Resume - Rejoin - Start again - Order again

How do I reactivate my membership?

If you're a member and your account is active, this article will show you how to use a promo code on your next box.

Active Members: How to Use a Promo Code on Your Next Box

If you're a member and your account is active, this article will show you how to use your $30 off birthday promo code on your box.

Active Members: How to apply my birthday promo code.

Using Chat -- Chat help -- Sending a photo

How do I send you a picture?

Explanation of state sales tax on your Wild Alaskan order.

Why am I charged sales tax for my order?

Securely change your payment card on file.                  
Billing - Credit Card Information - Transactions - Charges - New Credit Card

How do I update my billing information?

Aileen

Gwen G

Kristin

Account Adjustments

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Find answers and get help from Intercom Support and Community Experts

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