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How do I reset my password?
How do I reset my password?

Login Assistance - Technical Support - My Account Page - New Password - Account Access

Gwen G avatar
Written by Gwen G
Updated over 3 months ago

Members must create a password for their Wild Alaskan account to manage their orders. Learn more about account management tools here.

CREATING A PASSWORD - Once you've placed an order, you will get a banner asking you to set a password.

You will be taken to the Account Settings page, where you will find the "Set Password" button.


If you missed the opportunity to create a password when you signed up, no worries! Follow these steps to create a password or reset a forgotten password:

FIRST, let's log out of any unlinked accounts. Click here: LOG OUT

RESETTING YOUR PASSWORD - To register a new password and access all of your account tools, simply click "Forgot your password" to reset your account password:

Input the email address you used to sign up for Wild Alaskan Company here:

We will send you an email from [email protected] titled "Your login link."

Click "Log In Now" to head to the password reset page on the Wild Alaskan website.

Not seeing an email after clicking the “Send Login Link” button? There can sometimes be a delay between when you request the login email, and when it's delivered to your email address. Please allow up to 15 minutes for this email to be successfully delivered before requesting another.

Still nothing? Try checking your spam or junk folder of your email. Sometimes sending multiple login links can cause your email provider to mark them as spam.

Each time a new login link is sent, the previous link expires, so if you’ve requested multiple, please be sure to use the most recent login link that was sent.


In some cases, your web browser may be inhibiting account access. To clear your browser of what are called “cookies”, try troubleshooting with the help of one of the following help articles. Your preferred browser or device will be the determining factor in which article you will need to consult:

If you are unsure of the email address associated with your current Wild Alaskan Company account, we are just a message away! Please reach out to our Member Experience Team, we would be more than happy to help!

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