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How do I reset my password?
How do I reset my password?

Login Assistance - Technical Support - My Account Page

Aileen avatar
Written by Aileen
Updated over a week ago

We’re happy to help you reset your password - just follow the instructions and you’ll be in your account in no time!

NOT A MEMBER YET? - If you've begun the checkout process in the past but never finished, you should be able to enter that same email address used before and complete your checkout from where you last left off. Once your first order has been placed and you've become a member, you should receive a followup email to create a password. 🔏

ACTIVE MEMBERS - To register a new password and access all of your account tools, simply click the button below to reset your account password:

Not seeing an email after clicking the “Send Login Link” button? There can sometimes be a delay between when you request the login email, and when it's delivered to your email address. Please allow up to 15 minutes for this email to be successfully delivered before requesting another.

Still nothing? Try checking your spam or junk folder of your email. Sometimes sending multiple login links can cause your email provider to mark them as spam.

Each time a new login link is sent, the previous link expires, so if you’ve requested multiple, please be sure to use the most recent login link that was sent.

In some cases, your web browser may be inhibiting account access. To clear your browser of what are called “cookies”, try troubleshooting with the help of one of the following help articles. Your preferred browser or device will be the determining factor in which article you will need to consult:

If you are unsure of the email address associated with your current Wild Alaskan Company account, we are just a message away! Please reach out to our Member Experience Team, we would be more than happy to help!

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