We are excited to have you back on board! 🚢
Getting restarted should be pretty quick and easy - we've outlined the steps for you below:
Once you log in to your Wild Alaskan account, will see that your account says "Membership Inactive."
Before you click "Reactivate Membership," you'll want to ensure the following information is correct:
Your Plan Type (edit using the ✏️ tool or from the My Plan page) 😉
Optional: Add more fish or do a one-time swap of your plan box by shopping on the Seafood Market
Shipping address (edit using the ✏️ tool or from the Account Settings Page.)
Billing info (from the Account Settings Page)
Once everything looks ship-shape, you can click one of the "Reactivate Membership" buttons to get the check-out view. Checking out will charge your card and create your order.
If you don't want an order right now, you will have to come back when you are ready for the shipment. You cannot apply a promo code to a future order. Applying a promo will cause your box to ship ASAP.
Agree to the terms of use pop up to continue with reactivation.
Your order has been placed! ✨ Welcome back! 🙌
In the case that you reactivated your membership, and your scheduled charge date was far in the future, you successfully reactivated without placing an ASAP order. You get a pop-up that looks like this:
Reach out to our Member Experience if you need to make adjustments to your order after it is placed.
If you need to make adjustments to your account, you can learn more in these articles:
As always, please don’t hesitate to reach out to our Member Experience team for assistance. We are happy to help! 🎣