How It Works

The ins and outs of how your wild seafood ends up at your door

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16 articles in this collection
Written by Carlos Cabrera, Aileen, Grace and 2 others

How Can I Contact You?

Contact -- Email -- Phone number - Customer service

Written by Melissa
Updated over a week ago

Membership

How do I order?

Sign up -- place first order -- begin subscription -- start membership

Written by Grace
Updated over a week ago

How do I sign up?

Getting started with your membership

Written by Aileen
Updated over a week ago

Do you have membership fees?

No Hidden Fees - Membership Payment - Monthly Orders

Written by Cliff
Updated over a week ago

How do I unsubscribe my email address?

unsubscribe -- too many emails -- I don't want to receive emails -- opt out

Written by Cliff
Updated over a week ago

Do I have to commit to more than one order?

Is this a year commitment? Can I pause my account, or order as needed? Why do I need to have a subscription?

Written by Aileen
Updated over a week ago

What box size will work for me?

Will this be too much fish? -- How much comes in a box? -- Can I choose every other month?

Written by Melissa
Updated over a week ago

Do you offer any plans other than monthly?

Written by Carlos Cabrera
Updated over a week ago

How does your money-back guarantee work?

Satisfaction guarantee - Quality guarantee - Member satisfaction

Written by Cliff
Updated over a week ago

Giving the Gift of Wild Alaskan for Non-Members

Send a Gift Box - One Time Gift Order - Gifting Fish

Written by Grace
Updated over a week ago

Shipping

How does the fish stay frozen in transit?

Does the fish arrive frozen? -- Shipped frozen -- Do you ship with dry ice? -- handling dry ice

Written by Cliff
Updated over a week ago

How does shipping work?

Shipping and deliveries -- How long does delivery take? -- When will I receive my order?

Written by Cliff
Updated over a week ago

Where do you deliver?

Written by Carlos Cabrera
Updated over a week ago

When is my shipment delivered?

Written by Carlos Cabrera
Updated over a week ago

Can I choose when my box is delivered?

Written by Carlos Cabrera
Updated over a week ago

Can I receive text message tracking notifications?

tracking information -- texts to my phone -- delivery notifications - text messages

Written by Melissa
Updated over a week ago