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How It Works
How It Works
The ins and outs of how your wild seafood ends up at your door
15 articles in this collection
Written by
Carlos Cabrera,
Aileen,
and
Melissa
How Can I Contact You?
Contact -- Email -- Phone number - Customer service
Written by
Melissa
Updated over a week ago
Membership
How do I sign up?
Getting started with your membership
Written by
Aileen
Updated over a week ago
Do you have membership fees?
No Hidden Fees - Membership Payment - Monthly Orders
Written by
Aileen
Updated over a week ago
How do I unsubscribe my email address?
unsubscribe -- too many emails -- I don't want to receive emails -- opt out
Written by
Aileen
Updated over a week ago
Do I have to commit to more than one order?
Is this a year commitment? Can I pause my account, or order as needed? Why do I need to have a subscription?
Written by
Aileen
Updated over a week ago
What box size will work for me?
Will this be too much fish? -- How much comes in a box? -- Can I choose every other month?
Written by
Melissa
Updated over a week ago
How does your money-back guarantee work?
Satisfaction guarantee - Quality guarantee - Member satisfaction
Written by
Aileen
Updated over a week ago
Do you offer any plans other than monthly?
Written by
Carlos Cabrera
Updated over a week ago
Giving the Gift of Wild Alaskan for Non-Members
Send a Gift Box - One Time Gift Order - Gifting Fish
Written by
Aileen
Updated over a week ago
Shipping
How does the fish stay frozen in transit?
Does the fish arrive frozen? -- Shipped frozen -- Do you ship with dry ice? -- Handling dry ice -- Dry ice disposal
Written by
Aileen
Updated over a week ago
How does shipping work?
Shipping and deliveries -- How long does delivery take? -- When will I receive my order?
Written by
Aileen
Updated over a week ago
Where do you deliver?
Written by
Aileen
Updated over a week ago
When is my shipment delivered?
Written by
Carlos Cabrera
Updated over a week ago
Can I choose when my box is delivered?
Written by
Carlos Cabrera
Updated over a week ago
Can I receive text message tracking notifications?
tracking information -- texts to my phone -- delivery notifications - text messages
Written by
Melissa
Updated yesterday