Welcome! Setting up a membership is easy. 😊
You can start by clicking any of the prompts: JOIN TODAY, GET STARTED, or CHOOSE MY PLAN.
2. Choose your “Box Type.” You can choose between our three curated box options or create a custom arrangement. You can always adjust your box type between renewals once you become a member. (For more information on our custom boxes, check out this article!)
3. Choose your plan size and select the shipping frequency. You can choose between a 12 or 24 portion box. Below, you can click “Change Schedule” to select the shipping frequency that works best for you (every 1, 1.5, or 2 months).
4. Enter in your email address. If you prefer, you can continue using your Facebook or Google account instead. We send important order notifications through email, such as your reminders before each renewal.
Please note, if you choose to sign in with Facebook, the email address connected to your Facebook account is the one we’ll use to contact you with important order updates. The same goes for Google!
5. You will now have the option to choose your favorite add-ons to ship with your box, one-time or every time! Select "Continue to Delivery Info ->" to proceed.
6. Enter your information: Name, shipping address, and phone number. You can then opt to sign up for SMS/Text notifications by checking the box. On the right-hand side, you can add delivery instructions for your delivery driver or adjust your delivery week for your first box up to 8 weeks by clicking “Edit.” Then, simply click on the “Continue to Billing” button on the lower left portion of this page.
7. Enter your billing information. Please note that we do not store your billing information on our website. It is stored with Stripe, a highly encrypted 3rd party payment processor.
This is also the area to enter in your promo code, if you have one!
If you clicked on our website through a promotional ad, you will not have to manually enter a promo code. You would have seen a banner at the top of your screen confirming that you’ve claimed a promotion. If you have a manual promo code, click “+ Add A Promo Code” to enter it in. Please note, you cannot use more than one promo code for your first box.
8. We encourage you to double check that all of the information listed on the right hand side is correct. You can now click the “Place My Order” button to send out your first box!
Congratulations! You are now a brand new member of Wild Alaskan Company. 🎉
We will send you a welcome email with your order details and other information about your membership shortly thereafter! All order notifications will be sent to the email address you used to create your account.
Now that you’ve created your account, you will receive an email from [email protected] with instructions on how to register a password and gain access to your home page. If you are experiencing any difficulties trying to set this up, then feel free to give this article a quick read: How do I Reset My Password?
Need more help? We are on live chats from 10:00 a.m. to 8:30 p.m. EST! Or, you can send us an email at: [email protected].
For more information on how to get ahold of us, head to the Contact Page.