Welcome to our website and thank you for thinking of us for your wild-caught seafood needs! Now that you’re here, creating an account and setting up a membership is easy. 😊
You can start by clicking any of the orange prompts: JOIN TODAY, GET STARTED, or CHOOSE MY PLAN
You may notice the “checkout status bar” on the top center portion of your screen once you start the sign-up process. The graphic is there to help you identify the progress you have made in our quick and easy checkout flow.
In “Box Type” you will get to choose between our three curated box options or create a custom arrangement. You can always adjust your box type once you become a member.
For more information on our custom boxes, check out this article!
Then, you will choose your plan size and select the shipping frequency that works best for you (every 1, 1.5, or 2 months) on the “Box Size” step. You can choose between a 12 or 24-portion box. Each box features the same high-quality 6 oz portions of wild-caught, Alaskan fish. To learn more, check out “What’s in the Box”.
After this, you will enter a few details so we can create your account. If you are an avid Facebook or Google user and are already signed into one of your preferred accounts, then simply select 'Connect with Facebook' or 'Connect with Google' to sign in.
If you choose to sign in with Facebook, the email address connected to your Facebook account is the one we’ll use to contact you with important order updates. The same goes for Google! If you'd rather use a different email address, sign up with one you check on a regular basis.
After setting up your membership preferences, you will have the option to choose your favorite add-ons to ship with your box, one-time or every time!
Select "Continue to Delivery Info ->" to continue onto the final page of our checkout flow where you will enter some personal information and become a member! 🐟🎉
Enter your name, shipping address, and phone number. You can then opt to sign up for SMS/Text notifications. On the right-hand side, you can add delivery instructions for your delivery driver. Then, simply click on the “Continue to Billing” button on the lower left portion of this page.
When you are ready to enter your credit card information, please note that we do not store your billing information on our website. It is stored with Stripe, a highly encrypted 3rd party payment processor.
If you clicked on our website through a promotional ad, you will not have to manually enter a promo code. You would have seen a banner at the top of your screen confirming that you’ve claimed a promotion. If you have a manual promo code, now is the time to enter it!
Please note, you cannot use more than one promo code for your first box.
You may also want to double-check your personal information before entering your credit card number. All of the information that was entered during the checkout process will be available for review or further editing on the right portion of your page.
You may also want to double check your personal information before entering your credit card number. Thankfully, all of the information that was entered during the checkout process will be available for review or further editing on the right portion of your page.
You can review and adjust the ship week of your first box in the Delivery Summary. If you’d like to adjust it, just click ‘Edit’ and a drop down menu will appear where you can
select your preferred week.
Once you have added those finishing touches, just enter your credit card information and click the “Place My Order” button to send out your first box.
Congratulations! You are now a brand new member of Wild Alaskan Company. 🎉🎉🎉 We will send you a welcome email with your order details and other information about your membership shortly thereafter! All order notifications will be sent to the email address you used to create your account.
Now that you’ve created your account, you will receive an email from [email protected] with instructions on how to register a password and gain access to your home page. If you are experiencing any difficulties trying to set this up, then feel free to give this article a quick read: How do I Reset My Password?
Need more help? We are on live chats from 10:00 a.m. to 8:30 p.m. EST! Or, you can send us an email at: [email protected].
For more information on how to get ahold of us, head tothe Contact Page.