We typically ship early in the week to get your order delivered before the weekend. If there’s a certain part of the week that works better for you to receive an order, get in touch with us and we’ll do our best to accommodate!

We’ll send you an email after placing your first order that will let you know when to expect your box. Once your order ships, you’ll receive your tracking info via email and sms (if you opt-in to text notifications).

Make sure to save this very important email address to your email contact or "Safe Senders" list: [email protected]

All of our most important messages regarding your member plan, orders, and deliveries are sent through this address. Seafood for thought! 🐟 🧠

Depending on the ship zone or region you live in, you can expect to receive your box within 1 to 3 days after it has shipped.

Our primary national carrier is UPS. We also partner with a number of regional carriers in certain areas. We offer these carriers in order to expand our service and reduce travel time across the country. If you have any questions or carrier preferences, you can always reach out to one of our member experience specialists. They are always happy to help out! 🙂

If you would like to change up your schedule or postpone an order, please head to your My Box page, or contact us through email, chat or phone!