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How do I sign up with a Custom Box?
How do I sign up with a Custom Box?

Create your own box during sign up.

Gwen G avatar
Written by Gwen G
Updated over a week ago

Welcome to our website and thank you for thinking of us for your wild-caught seafood needs! If our curated box options listed here are not what you had in mind, you’re welcome to build your own box.

The checkout status bar is there to help you identify the progress you have made in our quick and easy checkout flow.

On the “Build Box” page, you will be able to select as many portions as you’d like. Our selections come in 2-packs. The smallest box you can buy is 12 portions, so the minimum number of selections is 6 2-packs.

In this example, two 2-packs of Sockeye Salmon filets have been selected using the + button. That totals 2 selections, or 4 portions. You’re able to see your number of selections in the Subtotal.

Before you move on to create your account, you’re able to change your subscription frequency from every month to every 1.5 months or every 2 months in the “How Often?” section.

Click continue to start setting up your account. You can input an email address where you will be sure to see important order updates, or sign up with Google or Facebook.

If you are an avid Facebook or Google user and are already signed into one of your preferred accounts, then simply select “Connect with Facebook” or “Connect with Google” to sign in.

If you choose to sign in with Facebook the email address that is connected to your Facebook account is the one we’ll use to contact you with important order updates. The same goes for Google, of course! If you would rather use a different email address, go ahead and sign up with one you check on a regular basis.

You’re almost there! We just need your shipping address and payment.

Under “Delivery Info,” input the name and address where the box is being sent. We do not ask for a different billing address.

Enter your name, shipping address, phone number, and opt to sign up for SMS/Text notifications. On the right-hand side, you can add delivery instructions for your delivery driver. Then, simply click on the “Continue to Billing” button on the lower left portion of this page.

When you are ready to enter your credit card information, please note that we do not store your billing information on our website. It is stored with Stripe, a highly encrypted 3rd party payment processor.

If you clicked on our website through a promotional ad, you will not have to manually enter a promo code. You would have seen a banner at the top of your screen confirming that you’ve claimed a promotion. If you have a manual promo code, now is the time to enter it.

Please note, you cannot use more than one promo code for your first box.

Before placing your order, review all your information on the right column. Click “Edit” to make changes.

We will send your box ASAP unless you choose a different ship week by clicking “Edit” next to “Shipping.” You will see a drop down menu with options up to 8 weeks out. Be sure to click “Save!”

Once you have added those finishing touches, just enter your credit card information and click the “Place My Order” button to send out your first box.

Congratulations! You are now a member of Wild Alaskan Company. 🎉🎉🎉


We will send you a welcome email with your order details and other information about your membership shortly thereafter! All order notifications will be sent to the email address you used to create your account.

Now that you’ve created your account, you will receive an email from [email protected] with instructions on how to register a password and gain access to your home page. If you are experiencing any difficulties trying to set this up, then feel free to give this article a quick read: How do I Reset My Password?


Need more help? We are on live chats from 9:30am to 8:30pm EST! Or, you can send us an email at: [email protected].

For more information on how to get ahold of us, head to Contact Us.

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